Leadership and management is crucial to all industries, and therefore apprenticeships in this field offer learners hugely valuable skills that they can apply to any role in any sector. For employers, investing in the development of leadership and management skills is vital for improving performance and future proofing their business. Leadership and Management is more than ensuring that the job gets done. It’s about inspiring others to get the job done well. Whether in a large or small organisation, good leadership and management can improve efficiency, morale and positively impact culture. This is a dynamic field of managing people and responsibility that is about good communication, teamwork and allows learners to customise their own path as a leader. Whether learners are new leaders and managers or experienced in the discipline, our variety of apprenticeships provide learners of all levels with the skills they need to succeed.
What are management and leadership apprenticeships?
Management and leadership apprenticeships help create and develop managers leaders and managers. They’re a great way to build the necessary skills to lead a workplace or a team through practical, on-the-job experience.
As a leadership and management apprenticeship provider, we offer a pathway for developing essential skills and gaining qualifications while working. They are valuable for both individuals wanting to advance their careers and businesses looking to shape future leaders.
Difference between leadership and management
Management and leadership are closely related, however play different roles within a business. Management focuses on making sure tasks and processes are done efficiently and effectively. Managers plan, organise, direct, and control resources to ensure the smooth running of daily operations. Leaders, on the other hand, inspire and motivate people towards a higher goal. Leaders guide individuals or groups and drive change.
The skills learned in leadership and management apprenticeships can help individuals gain long-term success.
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The benefits
Employer benefits
Apprenticeships allow employers to shape their workforce based on their specific needs. By providing targeted training and hands-on experience, employers can develop a team of skilled and competent workers who are aligned with their business goals.
- Apprenticeships are accessible for all companies large or small, and are either part or fully funded.
- Leadership and Management apprenticeships are one of the most effective ways to develop the capabilities and boost the performance of managers and leaders.
- Fill key skills gaps and identify developing talent in your organisation.
- Apprenticeships support staff retention and could hold the key to sustainable employment and team longevity.
- Attract the best team of workers – committed, and motivated individuals hungry to build a career in this exciting industry.
- Providing internal opportunities can benefit your work culture and provide a testament of strength and employee interest to your company.
- Elevate your business’s potential by providing your employees with tailor-made training programmes, structured learning outlets, and transferable skill sets.
Apprentice benefits
Agricultural and Farming Apprenticeships offer a range of benefits for employees which can enhance their skills, career opportunities, and personal development.
- You’ll gain valuable qualifications and skills while earning a salary and not paying tuition fees.
- Leadership and management apprenticeships offer abundant opportunities for a varied and exciting career, you can work in any industry, and any size of company, public, private or not for profit.
- The skills you will learn are by their very nature, are transferable and valued by many industries. Namely, leadership, teamwork, interpersonal and communication skills.
- Leadership and management skills will help you progress to more senior roles faster, equipping you with the right attitude and approach to ensure innovative ideas from the bottom up are acknowledged and acted upon.
- Through your apprenticeship you will have a mentor who can guide and advise you, give you feedback and help you decide what are the best steps for advancing in your career.
- You will benefit from a combination of workplace learning and classroom learning, and through STS your employer may opt to offer you an added value experiential learning course at one of our 12 training centres.
The facts
39%
Employees supervised by highly engaged leadership teams are 39% more likely to be engaged themselves
32%
of UK employees lack the confidence to put ideas forward to employers
58%
of managers say they didn’t receive any management training
79%
of employees cite ‘lack of appreciation’ as a reason for quitting their job
Apprenticeship standards
Our leadership and management apprenticeships
Operations or departmental manager apprenticeships
As an operations or departmental manager apprentice, you will be involved in managing teams or projects to deliver the business strategy. You will be accountable to a more senior manager or business owner.
Team leader or supervisor apprenticeships
An outdoor team leader or supervisor is a first-line manager responsible for operational tasks or leading a team to achieve specific goals. They provide direction and guidance across private, public, or third sectors. While specific duties may vary, the required knowledge, skills, and behaviours remain consistent.
Customer service specialist apprenticeships
A customer service specialist apprenticeship trains you to provide professional direct customer support across various sectors. You'll handle complex customer requests, complaints, and queries, often serving as an escalation point. As a product and service expert, you'll share knowledge with your team, analyse customer data for service improvements, and use IT systems effectively.
Customer service practitioner apprenticeships
A customer service practitioner delivers high-quality products and services to customers through channels such as in the workplace, digitally, and in-person interactions. Responsibilities include handling orders, payments, providing advice, sales, problem-solving, and aftercare. As the first point of contact, your actions impact customer satisfaction, requiring excellent service skills and product knowledge.
Business administrator apprenticeships
As a business administrator apprentice, you will work independently or in teams to develop, implement, and improve administrative services, supporting their progression towards management. Their role involves engaging with various parts of the business, interacting with internal and external customers, and enhancing efficiency by supporting functional areas and resolving issues. You will demonstrate strong communication, initiative, problem-solving, and time management skills, with potential for people management through mentoring or coaching.
The best fit
A leadership and management apprenticeship is a great fit for those who:
- are sociable, confident and understanding.
- are passionate about collaboration and teamwork.
- have efficient time management and organisation skills.
- are diplomatic, level-headed and listen effectively.
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Career opportunities
A leadership and management apprenticeship provides the right skills and behaviours to work in a wide variety of roles, to name a few;
- Director
- Manager
- Team leader
- Supervisor
FAQS
The Value of Leadership and Management Apprenticeships
The top five ways leadership and management apprenticeships will benefit your organisation.
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